As we all know, these are unprecedented times. While we've been fortunate enough to be able to safely keep going, we are seeing some impact on our operations.
While our warehouse is safely and responsibly able to dispatch your order within 24-48 hours in most cases, our delivery partners, including Royal Mail, seems to be struggling a bit with maintaining delivery times.
Most often, they are able to deliver within the timeframes set out in your shipping preferences. However, there can be delays ranging from a day or two, to, on very rare occasions, more than a week.
Unfortunately, this is out of our control, and while we will do everything we can to get your order out as quickly as possible, we ask that you're a bit patient when it comes delivery times.
If you have any questions about this, don't hesitate to give us a shout at firstname.lastname@example.org